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Cancelling a Reservation

  1. Navigate to and log in.

  2. Click the profile icon in the top right of your screen and select > Reservations from the menu.

  3. Find the desired event in the list and click the down arrow on the > right of the card to expand the reservation details.

  4. Click Cancel Reservation on the top section.

  5. Confirm that you understand you will be cancelling.

You will receive an email with your cancellation confirmation.

Cancellation Policy

Reservations can be canceled up to two (2) full business days before the beginning of the event without penalty. Any reservation canceled less than two (2) business days in advance will forfeit the credits used to make the reservation. Additionally, any edits shortening the reservation less than two (2) business days before the event will also result in the forfeiture of the difference in credit cost.